Privacy Policy

Last updated: 2024-08-22

1. Parties

This is the DefaultVPN’s (“we”, or “our”) Privacy Policy. This Privacy Policy discusses the ways in which we collect, use, maintain and disclose information collected by us from our customers, visitors to our Web-Sites, and, in some cases, visitors to our customer’s web-sites (“Users”). Capitalized terms used but not defined in this policy have the meaning given to them in our Terms of Use.

2. Acceptance of the Policy

You accept this Privacy Policy by using our Web-Sites (referred to herein as the “Site”), placing an order for Services (as defined in the Terms of Use) with us or joining our email list. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, PLEASE STOP USING THE SERVICES IMMEDIATELY.

3. Legal Basis for Data Processing

The General Data Protection Regulation (GDPR) provides various legal bases on which personal data can be legally processed. We base the processing of your data on the following legal principles:

4. Security

We have implemented technical, physical and administrative safeguards designed to protect information against loss and against unauthorized access, use, and disclosure. Tokens are stored on our server in encrypted form. We have personal information retention processes designed to retain personal information as necessary for the purposes stated above or to otherwise meet legal requirements. Unless this Privacy Policy states otherwise, our employees are required to keep the information set out here confidential.

5. Information that we collect

Users who are our customers provide us with only limited information such as username, Telegram ID and other information that we require to provide them with the Services. Please note that the type of information we collect is different whether you are an individual customer or a representative of a company. We may also receive customer information from third parties, such as payment gateways.

We do not sell any personal information. We may disclose limited information to other trusted third party service providers or partners for the purposes of providing you with the Services, storage and analytics, and to comply with our legal requirements and internal policies. We may also transfer or disclose limited information to our subsidiaries, affiliates.

6. Using your personal information

We use your information in order to provide you with the Service and to comply with our legal requirements and internal guidelines. This means that we will use the information to set up your account, provide you with support regarding the Service, communicate with you for updates, marketing offers or concerns you may have and conduct statistical and analytical research to improve the Service.

7. Storage period

We store your data,

8. Customers’ rights to collecting data

With respect to your personal data you have the following additional rights granted by the General Data Protection Regulation (GDPR):

9. Deleting personal information

You may request that we delete your personal information, and we shall attempt to accommodate such requests. However, we may retain and use personal information for such periods of time as required or permitted by law or best business practices.

10. Changes to the policy

If we make any significant changes to this Policy we will notify you by email, post a notice of such changes on the Site or flag our Privacy Policy on the Site as updated. You agree to our use of electronic communications with you for purposes of this Policy. If you do not agree to the changes to this Policy, we will continue to maintain and use personal information previously collected in accordance with the Policy in force as of that date.